More than 180,000 patient deaths and 1.3 million patient injuries occur annually as a consequence of healthcare delivery errors. An important first step in addressing these problems is to thoroughly document the situations that gave rise to them.
PSE worked with the medical staff at the intensive care unit of Navy Medical Center in San Diego to create a prototype online reporting system based on the critical incident technique.
The Medical Incident Reporting System (MIRS) uses an online menu-driven, structured interview to collect detailed descriptions of healthcare delivery events.
MIRS offers numerous advantages for healthcare reporting: