| Order # | Award Date | Contract | Customer | PSE POC |
|---|---|---|---|---|
| Seaport D-4837-NS01 | 2/15/2007 | Seaport-e | SPAWAR HQ | James R. Callan 858 535-1661 |
Pacific Science & Engineering Group, Inc. (PSE)
Point of Contact: James R. Callan
9180 Brown Deer Road
San Diego CA 92121
858 535-1661 Fax 858 535-1665
AMSEC LLC (SAIC subsidiary) Points of Contact
5200 W. Mercury Blvd
Newport News, VA 23605-2759
Matt Orisino 703-676-5426
Carol Davis 757-896-5572
Sarah Marr 757-896-5572
AMSEC LLC, a subsidiary of Science Applications International Corporation (SAIC), is a full-service supplier to the Navy and commercial maritime industry. AMSEC LLC provides naval architecture and marine engineering, electronic systems engineering, vessel system assessments, maintenance engineering and program development, shipyard industrial engineering, and complete logistics services, from technical manual development to provisioning documents, spare parts management and training.
PSE has in place a quality assurance program that has served to provide government clients consistently high quality, scientific and professional products for over 20 years. The focus of PSE is on client satisfaction. Each Task or Delivery Order is reviewed initially by corporate management and the Program Manager before assignment to a Task Team. A central record of the work is maintained and updated weekly by Task Team leaders. The Program Manager reviews progress monthly on each deliverable of each Delivery Order. These monthly reports form the basis of the monthly reports on each Task / Delivery order that are submitted to government contractual and technical managers.
As an additional quality assurance procedure, PSE provides interim deliverables to government technical managers and obtains their feedback on progress and quality of content. Through these interim deliverables, SSC-SD is able to monitor PSE performance and research progress. Interim deliverables improve quality and avoids situations where the research is completed, funding is depleted, and the desired results are not achieved.
PSE also employs a customer satisfaction system through periodic telephone conversations, briefings, and meetings between PSE technical staff and the government technical staff. Evaluation of customer satisfaction is an ongoing process that receives top level review by PSE corporate officers.